FAQ

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We offer fully supported sound system hire. This included delivery and set-up so that you can enjoy your event and not have to worry about the technicalities. The delivery and setup are optional on the smaller active sound systems and mandatory for our larger setups.
Yes, if you have a last-minute enquiry, get in touch. We hold an extensive stock of high-end sound equipment and have the flexibility and expertise to adapt to urgent requests. You can call us on 02071185185, e-mail hire@sova-audio.co.uk ok simply use the form on our contact page.
A refundable deposit of £300 may be required before the rental commences, which is intended to cover any damages or additional rental costs which may be incurred during your rental period. The security deposit is paid separately from the hire fee.

You can pay the deposit by debit card or credit card. You will receive an e-mail or a text message with a link to pay your deposit. Provided there are no extra charges and/or fees to pay when you return the Equipment to us at the end of the Hire Period and it has been checked in at our warehouse, then the deposit amount will be released. This release may be reflected as a refund, a change to the available balance or a reversal of the pre-authorised amount and may take up to 3 working days depending on your card issuer.
If you need to amend your booking or even cancel, you can do so for free up to 48-hours before set-up time. We reserve the right to charge a cancellation fee of up to 100% thereafter.
You can call us on 02071185185, e-mail hire@sova-audio.co.uk ok simply use the form on our contact page.
You (the Hirer) are required to arrange insurance against the risk of loss or damage to our equipment. Alternatively, we can add insurance cover at a daily cost of £20+VAT.
Note: No insurance is required if the equipment is installed AND operated by one of our sound engineers.
Yes, all our equipment is PAT tested and certified.
Yes, we hold Public Liability Insurance up to £1,000,000.